Welcome to Birmingham Civic Housing Association Limited

At Civic we endeavour to place our Customers at the centre of our operation.

Our aims and objectives are defined as follows:-

Our primary purpose is to Allocate, Manage and Maintain properties in a social housing environment, by providing accommodation at affordable rents to people in genuine housing need. All our properties being both managed to a good standard and maintained in a good state of repair.

We endeavour to involve tenants in the management of their homes and seek to test the level of their satisfaction through a variety of methods.

We seek to continually improve the quality of our service delivery by the regular review of policies and procedures to meet both the requirements of the governing body (The Housing Corporation) and the needs of customers.

With the achievement of Charter Mark and positive feedback from satisfaction surveys we believe our aims are being met.

 

We Achieved Our Target

 

 
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Registered with The Housing Corporation : No. L1389   Registered with The Registrar of Friendly Societies : No. 1843OR
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